Stellantis (FCA US, LLC) has recalled approximately eight 2022 to 2023 Jeep® Grand Cherokee (WL74) and 2023 to 2024 Jeep Grand Cherokee L (WL75) vehicles due to an improperly connected coaxial cable that may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 111, “Rear Visibility.”
The suspect population began on June 16, 2022, on the WL74, when the first suspect 2022 MY vehicle was produced, and ended on May 18, 2023, when the last suspect vehicle was made. For the WL75, the suspect population began on August 19, 2022, when the first suspect 2023 MY vehicle was produced and ended on December 9, 2023. Warranty records were used to determine the suspect population. Of the population, five units of the WL74 and three units of the WL75 were found out of compliance.
Recall Chronology –
- On January 12, 2023, the FCA US LLC (“FCA US”) Technical Safety and Regulatory Compliance (“TSRC”) organization was notified of a potential issue related to rearview cameras not displaying in some 2022-2024 MY Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles.
- From January 2023 through April 2023, FCA US TSRC reviewed warranty data, field records, and customer assistance records to understand potential customer consequences.
- From April 2023 through July 2023, FCA US TSRC held regular meetings with FCA US Engineering to understand all potential failure modes of the issue and whether the behavior is regulated by FMVSS No.111.
- From July 2023, through March 2024, FCA US TSRC held regular meetings with FCA US Supplier Operations, FCA US Engineering, and FCA US Manufacturing regularly to review manufacturing and quality control processes, part design, and production records to understand the scope of the issue.
- On April 10, 2024, the FCA US TSRC organization recognized a vehicle build issue on certain vehicles related to the rearview backup camera not displaying the rearview image, potentially causing noncompliance with FMVSS No.111.
- On April 18, 2024, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles.
Dealers will secure the coaxial cable connection free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is 40B.
Owners may also contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.
