Mopar Celebrates One Decade of Express Lane Service!

Brand marks a decade of delivering fast, convenient service...

Earlier this week, Mopar celebrated 10-years of operation of their Express Lane stores in Pulaski, Virginia. First introduced in 2008, Express Lane offers oil changes, tires, vehicle inspections and more. The brand marked the 10-year milestone during the grand opening of a new Express Lane facility in Pulaski.

The Pulaski Motor Mile Express Lane is the latest of more than 1,850 enrolled Express Lane stores around the globe, located in more than 30 countries, including Argentina, Brazil, France, Indonesia, Italy, Japan, Saudi Arabia and South Africa, among others. More than 1,200 Express Lane facilities are operational in the U.S. alone, with over 200 added in the U.S. since 2016.

More than 9 million vehicles were serviced in 2017 at Express Lane stores in the U.S. alone. All makes and models — not just FCA vehicles — are welcome at Express Lane locations, which feature two technicians simultaneously servicing each vehicle.

The celebration of the 10-year milestone at the grand opening of the Pulaski location calls attention to a growing number of stand-alone Express Lane facilities, which provide customers additional service points beyond the standard FCA US dealership footprint. The 11,500-square-foot, 10-service-bay Pulaski facility features a format geared toward creating a rich and comfortable environment for customers and serves as a potential blueprint for future stand-alone Express Lane stores.

“We’ve seen very positive feedback and demand from our customers with the Express Lane service we offer at our dealership location, so it made sense to open a new stand-alone facility,” said David Hagan, owner of the Pulaski Express Lane, as well as the Shelor Motor Mile FCA US dealership, located about 25 miles away in Christiansburg, Virginia. “We’re honored that the Pulaski Motor Mile can serve as the gold standard for future Express Lane locations.”

Also attending the Pulaski grand opening ceremony along with Gorlier and David Hagan was Matt Hagan, star driver of the Mopar Express Lane Dodge Charger R/T Funny Car in National Hot Rod Association (NHRA) drag racing competition. Matt, a two-time NHRA Funny Car World Champion (and David Hagan’s son), lives nearby on his cattle ranch in Christiansburg.

Pietro Gorlier (left), Head of Parts and Service (Mopar), FCA, and Mopar Express Lane NHRA Funny Car star Matt Hagan celebrate the grand opening of the new stand-alone Express Lane facility in Pulaski, Virginia, along with Matt’s father, David Hagan (right), owner of the facility. (FCA US Photo)

“For me, Express Lane isn’t just a logo I carry on my race car, it’s a brand that’s part of my family’s business, as you can see,” said Hagan, who has carried Express Lane branding on his Dodge Charger R/T Funny Car for most of his 10-year career in the NHRA. “We’ve won championships and many races while carrying the Express Lane banner, and I’m proud to help my father expand the brand by opening up a new Express Lane basically right in our hometown.”

Express Lane: Quick Facts

  • 10: Years in operation
  • 30+: Countries offering Express Lane service
  • 30+: Items checked as part of free Express Lane vehicle inspections
  • 1,200+: Operational Mopar Express Lane stores (U.S.)
  • 1,850+: Enrolled Mopar Express Lane stores (Global)
  • 2008: First Mopar Express Lane introduced
  • 9 million+: Vehicles serviced at U.S. Express Lanes alone in 2017

Source: FCA US Media

Robert S. Miller

Robert S. Miller is a diehard Mopar enthusiast who lives and breathes all that is Mopar. The Michigander is not only the Editor for MoparInsiders.com, 5thGenRams.com, and HDRams.com but an automotive photographer. He is an avid fan of offshore powerboat racing, which he travels the country to take part in.

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