Stellantis North America (FCA US, LLC) is recalling 99,255 of its trio of all-new Jeep® three-row SUVs in which the Occupant Restraint Controller (ORC) may have incorrect software which can disable the driver, passenger, knee airbags without warning. The disabled airbags can increase the risk of injury to the vehicle’s occupants in a crash.
According to the recall, if specific ORC internal faults are active then a diagnostic trouble code (“DTC”) will not be set and the airbag warning indicator may not illuminate. The internal faults will disable deployment of both the driver and passenger airbag squib 3 (related to airbag venting post-deployment) and knee airbags. If the airbag warning indicator may not illuminate to notify the customer of possible compromised airbag system functionality. Reduced occupant protection in the event of a crash may result in an increased risk of injury to motor vehicle occupants.
FCA US will conduct a voluntary safety recall on all affected vehicles to reprogram suspect ORCs with the correct software version.
Recall Chronology –
- On September 29th, 2021, FCA US Product Engineering was notified that, during a configuration review at the supplier for an unrelated manufacturing issue, an error was identified with one squib driver circuit that identified three associated internal faults not mapped to a DTC.
- On October 6th, 2021, the FCA US Technical Safety and Regulatory Compliance (TSRC) organization opened an investigation and discovered that some 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and 2022 Jeep Grand Wagoneer vehicles may not set a DTC and the airbag warning indicator may not illuminate.
- As of November 4th, 2021, FCA US has identified zero customer complaints, zero warranty claims, and zero field reports related to this issue.
- As of November 4th, 2021, FCA US is not aware of any accidents or injuries potentially related to this issue for all markets.
- On November 4th, 2021, FCA US determined, through the Vehicle Regulations Committee, to conduct a
voluntary safety recall of the affected vehicles.
Dealers will reprogram the ORC, free of charge. Owner notification letters are expected to be mailed on December 30th, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is Y79.
Owners may also contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.