Maserati Recalls Thousands Of Vehicles For Rearview Camera Issue

Maserati North America, Inc. is recalling approximately 27,350 units of its 2023 to 2024 Grecale, 2023 to 2025 MC20 Cielo, 2024 GranTurismo, 2024 GranCabrio, 2021 to 2024 Levante, 2021 to 2024 Ghibli, 2021 to 2024 Quattroporte, and 2022 to 2025 MC20. The infotainment software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 111, “Rear Visibility.”

The vehicle operator will notice that the rearview image is not displayed when attempting to reference the image while backing up. If this warning is ignored, backing up without verifying it is safe to do so could lead to an increased risk of injury to people outside the vehicle.

Recall Chronology:

• In June 2024, Maserati was informed by FCA US LLC of a potential issue affecting certain radio software, for which FCA US LLC issued a voluntary safety recall (NHTSA Campaign ID 24V-436).
• In response, in June 2024, Maserati opened an internal investigation to determine if any Maserati vehicles were affected.
• From July 2024 through December 2024, Maserati reviewed supplier, engineering, and production records to understand potential applications of the suspect radio software. During this timeframe, Maserati held regular meetings with engineering and the supplier Harman International to determine whether the suspect radio software created a potential noncompliance with FMVSS No. 111 requirements.
• On January 20, 2025, Maserati recognized that a radio software issue existed on certain vehicles, related to the rearview backup camera not displaying the rearview image, potentially causing noncompliance with FMVSS No. 111.
• On February 10, 2025, Maserati S.p.A. determined, through the Vehicle Regulation Committee, to conduct a voluntary safety recall of the affected vehicles.

The radio software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed on March 21, 2025. Owners may contact Maserati customer service at 877-696-2737. Maserati’s number for this recall is 740.

Owners may also contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or visit nhtsa.gov.