Jeep® Recalls Its 2024 Grand Cherokee For Steering Knuckle Issue

Improperly Machined Steering Knuckle Could Cause Ball Joint To Separate...

Robert S. Miller March 14, 2024

2024 Jeep® Grand Cherokee Summit 4x4. (Stellantis).

Stellantis (FCA US, LLC) is recalling approximately 250 units of its 2024 Jeep® Grand Cherokee (WL) due to an improperly machined steering knuckle. A steering knuckle without finished machining can cause a ball joint not to be seated correctly and the ball joint nut to not be fully torqued, which can cause the ball joint to knuckle separation. A ball joint separating from the knuckle results in the wheel falling outboard, which can cause a vehicle crash without prior warning.

2024 Jeep® Grand Cherokee Summit Reserve 4×4. (Jeep).

The suspect period began on December 27, 2023, when suspect steering knuckles were introduced into vehicle production, and ended on January 2, 2024, when they were no longer used. Vehicle production and supplier traceability records were used to determine the suspect period.

Recall Chronology –

On January 12, 2024, the FCA US LLC (“FCA US”) Technical Safety and Regulatory Compliance (“TSRC”) organization opened an investigation into some 2024 MY Jeep Grand Cherokee vehicles potentially built with a suspect steering knuckle with incomplete finish machining.

In January 2024, FCA US TSRC analyzed steering pattern loss and vehicle history and determined that the affected vehicles were equipped with suspect steering knuckles.

As of January 31, 2024, FCA US is unaware of any customer assistance records, warranty claims or field reports potentially related to this issue for all markets.

As of January 31, 2024, FCA US is unaware of any accidents or injuries potentially related to this issue for all markets.

On February 15, 2024, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles.

Dealers will replace the steering knuckle free of charge. Owner notification letters are expected to be mailed on April 12, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA’s number for this recall is 07B.

Owners may also contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.