Jeep® Recalls 338,238 Grand Cherokee (WL) Models For Upper Control Arms

Stellantis (FCA US, LLC) is recalling approximately 338,238 units of its popular 2021 to 2023 Jeep® Grand Cherokee L (WL75) and 2022 to 2023 Jeep Grand Cherokee (WL74) for an issue with the upper control arm (UCA) ball joint and steering knuckle that may separate, causing the wheel to fall outward and resulting in a loss of vehicle control.

A damaged pinch bolt may break and result in the loss of clamp load between the UCA ball joint and the knuckle. A loss of clamp load may result in the UCA separating from the knuckle and the wheel falling outboard, which can cause a crash without prior warning.

Drivers may notice an abnormal noise when driving over bumps.

The suspect period for the three-row Grand Cherokee L began on December 3, 2020, when the first 2021 MY vehicle was produced and ended on May 30, 2023, when the UCA torque strategy was updated at the vehicle assembly plant. For the two-row Grand Cherokee, the suspect period began on December 19, 2021, when the first 2022 MY vehicle was produced and ended on May 30, 2023, when the UCA torque strategy was updated at the vehicle assembly plant. Vehicle production torque records were used to identify the suspect period.

The recall states that it affects 249,752 three-row Grand Cherokee Ls and 88,486 two-row Grand Cherokees.

Recall Chronology – 

• On June 26, 2023, the FCA US LLC (“FCA US”) Technical Safety and Regulatory Compliance (“TSRC”) organization opened an investigation into 2021-2023 MY WL Jeep Grand Cherokee and Jeep Grand Cherokee L Vehicles that may have a UCA with a damaged pinch bolt.
• From June 2023 through January 2024, FCA US TSRC, Engineering, and Manufacturing analyzed vehicle build records, tested parts, and reviewed assembly methods to determine the suspect population of vehicles.
• As of January 24, 2024, FCA US is aware of one customer assistance record, 18 warranty claims, and one field report potentially related to this issue for all markets, with receipt dates ranging from March 2, 2022, to October 18, 2023.
• As of January 24, 2024, FCA US is unaware of any accidents or injuries potentially related to this issue for all markets.
• On February 15, 2024, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles.

Dealers will replace the UCA pinch bolts free of charge. Owner notification letters are expected to be mailed on April 12, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA’s number for this recall is 10B.

Owners may also contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.