Stellantis (FCA US, LLC) has announced a safety recall affecting approximately 219,577 vehicles in the United States. The recall involves certain 2019–2021 Ram ProMaster (VF) and 2019–2020 Dodge Journey (JC) vehicles.
The issue stems from potential cracks in the microprocessor of the rearview camera system, which may cause the camera image to fail to display properly. Affected vehicles may show a blank, black, blue, or inverted screen in place of the required rearview image.
This condition results in noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) No. 111, “Rear Visibility.” It poses an increased risk of a crash if the driver does not notice or account for the missing or distorted image while reversing.
Affected Vehicles –
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2019–2021 Ram ProMaster (VF)
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Production Dates: May 2, 2019 – November 27, 2021
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Units Affected: 141,906
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2019–2020 Dodge Journey (JC)
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Production Dates: May 2, 2019 – December 21, 2020
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Units Affected: 77,671
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Recall Chronology –
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On February 28, 2024, NHTSA opened investigation PE24-006 into the loss of the rearview camera on 2018 to 2020 Dodge Journey. On May 17, 2024, FCA US LLC (“FCA US”) submitted its response to PE24-006.
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On February 3, 2025, NHTSA and FCA US met to discuss data submitted in response to PE24-006, which showed an increase in claims beginning in approximately July 2019.
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From February 2025 to May 2025, FCA US Technical Safety and Regulatory Compliance (“TSRC”) reviewed the change history of related components and met with the supplier to further understand the issue.
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On May 22, 2025, the FCA US TSRC organization opened an investigation into some 2019-2020MY Dodge Journey and 2019-2021 MY Ram ProMaster vehicles, which may experience a loss of rearview camera image.
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From May 2025 through June 2025, FCA US TSRC reviewed warranty data, field records, and customer assistance records to determine field occurrences. FCA US TSRC met with FCA US Engineering, Manufacturing, and the Supplier to understand all potential failure modes of the issue.
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On July 30, 2025, the FCA US TSRC organization acknowledged that a vehicle build issue existed in certain vehicles, related to a loss of rearview camera image, which could potentially result in noncompliance with FMVSS No. 111.
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On August 19, 2025, FCA US determined, through the Vehicle Regulations Committee, that a noncompliance with FMVSS No. 571.111 S6.2.6 potentially exists on all affected vehicles.
Dealers will replace the rearview camera at no charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler’s recall number is 59C.
Owners may also contact the National Highway Traffic Safety Administration’s (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-888-275-9171) or visit www.nhtsa.gov for more information.
