Stellantis (FCA US, LLC) is recalling approximately 1,033,433 vehicles for radio software, which may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 111, “Rear Visibility.”
The vehicle operator will notice that the rearview image is not displayed if attempting to reference the image while backing. If this warning is not heeded, backing without verifying it is safe to do so could lead to an increased risk of injury to people outside the vehicle.
The recall covers the following vehicles:
| Model | Years Affected | # of Units |
| Chrysler Pacifica (RU) | 2021 to 2023 | 235,423 |
| Dodge Durango (WD) | 2021 to 2022 | 75,578 |
| Jeep® Compass (MP) | 2022 to 2023 | 32,110 |
| Jeep Grand Cherokee L (WL75) | 2021 to 2023 | 202,786 |
| Jeep Grand Cherokee (WL74) | 2022 to 2023 | 148,587 |
| Wagoneer / Grand Wagoneer (WS) | 2022 to 2023 | 96,965 |
| Ram 1500 (DT) | 2022 | 157,714 |
| Ram 2500 (DJ) | 2022 | 65,901 |
| Ram 3500 Chassis Cab (DP) | 2022 | 29 |
| Ram ProMaster (VF) | 2022 to 2023 | 18,340 |
Recall Chronology –
- On October 23, 2023, the FCA US LLC (“FCA US”) Technical Safety and Regulatory Compliance (“TSRC”) organization was notified of a potential issue related to rearview cameras not displaying in some 2022 MY Ram 1500, 2022 MY Ram 2500, 2022 MY Ram 3500, 2022-2023 MY Ram ProMaster, 2021-2022 MY Dodge Durango, 2022-2023 MY Jeep Compass, 2022-2023 MY Jeep Grand Cherokee, 2021-2023 MY Jeep Grand Cherokee L, 2022-2023 MY Jeep Wagoneer/Grand Wagoneer, and 2021-2023 MY Chrysler Pacifica vehicles.
- From October 2023 through February 2024, FCA US TSRC reviewed warranty data, field records, and customer assistance records to understand potential customer consequences.
- From March 2024 through May 2024, FCA US TSRC held regular meetings with FCA US Engineering to understand all potential failure modes of the issue and whether the behavior is regulated by FMVSS No.111.
- On May 8, 2024, the FCA US TSRC organization recognized that a radio software issue existed on certain vehicles, causing the rearview backup camera not to display the rearview image, potentially causing noncompliance with FMVSS No.111.
- On June 6, 2024, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles.
Dealers will update the radio software free of charge. Owner notification letters are expected to be mailed on August 2, 2024. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC’s number for this recall is 66B.
Owners may also contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.
