Chrysler (FCA US, LLC) is recalling about 16,741 units of its plug-in hybrid (PHEV) 2017 to 2018 Chrysler Pacifica Hybrid minivans. FCA US, LLC states there is a possibility for a fire to start when parked, even when the ignition is in the “OFF” position. A total of 12 fires have been reported thus far.
According to a report filed to the National Highway Traffic Safety Administration (NHTSA), the defect has not yet been identified and the root cause of these fires is still being investigated. A remedy is under development.
The potentially affected vehicles were produced between Friday, August 12th, 2016, when production of the Chrysler Pacifica Hybrid began and ended on Tuesday, August 7th, 2018, when the 2018 model year ended production. The suspect population was determined using vehicle manufacturing records.
- On August 31st, 2021, the FCA US LLC (“FCA US”) Technical Safety and Regulatory Compliance organization
opened an investigation as a result of detecting a potential trend in fires in certain Chrysler Pacifica Hybrids.
- From September 2021 to January 2022, FCA US repurchased two vehicles for the origin and cause investigation. The cause of these fires is under investigation.
- As of February 4th, 2022, FCA US is aware of ten additional fires. The cause of these fires is under investigation.
- As of February 4th, 2022, FCA US has identified five customer records, zero warranty claims, and 12 field reports potentially relating to this issue for all markets with dates of receipt ranging from April 23rd, 2019, to
December 14th, 2021.
- As of February 4th, 2022, FCA US is not aware of any accidents or injuries potentially relating to this issue for all markets.
- On February 6th, 2022, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles.
Owners are advised not to recharge their vehicles, and to park outside and away from structures until they are repaired. Letters notifying owners of the safety risk are expected to be mailed later this month. Second letters will be mailed once the remedy is available. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC’s number for this recall is Z11.
Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Loading new replies...
Join the full discussion at the Mopar Insiders Forum →