RECALL: Jeep® Grand Cherokee 4xe For Potential Loss Of Drive Power

Stellantis (FCA US, LLC) is recalling approximately 91,787 units of its 2022 to 2026 Jeep® Grand Cherokee 4xe plug-in hybrid electric vehicles (PHEV) due to a software error within the hybrid control processor that may result in a loss of drive power. An unexpected loss of propulsion could cause a vehicle crash without prior warning.

Some 2022 to 2026 Grand Cherokee 4xe vehicles may experience an overload of the Battery Pack Control Module (BPCM) microprocessor, resulting in a BPCM reset. During certain BPCM resets, the Hybrid Control Processor (HCP) may incorrectly interpret a signal from the BPCM.

The suspect period began on July 23, 2021, when the affected HCP software was introduced into vehicle production, and ended on August 29, 2025, when suspect vehicles were contained in plant control. Engineering and vehicle assembly plant records were used to determine the suspect period. Similar vehicles are not included in this recall because they do not have an HCP or were built after the suspect period.

Recall Chronology – 

• On May 1, 2025, FCA US LLC (“FCA US”) received a Preliminary Information Request from NHTSA’s Office of Defects Investigation, to which FCA US responded on May 23, 2025.

• On June 23, 2025, FCA US received a supplemental request from NHTSA, which FCA US responded to on July 14, 2025.

• On June 24, 2025, the FCA US Technical Safety and Regulatory Compliance (TSRC) organization opened an investigation into loss-of-propulsion complaints in certain Jeep® Grand Cherokee PHEVs.

• Between June 2025 and August 2025, FCA US TSRC met with FCA US Engineering to review the issue, evaluate potential failure modes, and determine the suspect vehicle population.

• As of August 18, 2025, FCA US is aware of 96 customer assistance records, 110 field reports, and 320 other service records potentially related to this issue across all markets, with dates of receipt ranging from December 23, 2024, to August 8, 2025.

• As of August 18, 2025, FCA US is not aware of any accidents or injuries potentially related to this issue in any market.

• On August 28, 2025, FCA US, through the Vehicle Regulations Committee, determined that a defect affecting motor vehicle safety potentially exists in all affected vehicles.

Remedy – 

The remedy is currently under development. Owner notification letters are expected to be mailed on October 23, 2025. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler’s recall number for this issue is 73C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025.

Owners may also contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-888-275-9171) or visit www.nhtsa.gov.