Fiat Chrysler Automobiles (FCA) is recalling an estimated 27,634 of its 2007 to 2020 Chrysler Pacifica Hybrid minivans globally, to address a 12-volt battery connection that may pose a fire risk. The announcement was released earlier today. Of those vehicles, an estimated 22,580 of the affected models are located in the U.S., 3,370 vehicles are in Canada, while an estimated 1,684 are in markets outside North America.
According to the report, the 12-volt battery systems provide power to auxiliary features such as the vehicle’s infotainment systems and remote-control garage-door openers. FCA is aware of a small number of related fires, related to the issue. All of the fires occurred in Canada, with the exception of one that happened in Minnesota. FCA is aware of one minor injury related to the issue.
The recall has been limited to the 2017 to 2020 Chrysler Pacifica Hybrid models. Gasoline-powered Pacifica minivans remain unaffected by the recall. The Pacifica Hybrid’s high-voltage battery, nor its electrified propulsion system is associated with the defect.
FCA will begin mailing notices to the affected customers during the week of June 22nd. Initially, the recall notices will advise customers to have their vehicles inspected by a dealer. If the 12-volt connection shows no evidence of corrosion, the vehicle will be released to the customer after the connection is tightened. If there is evidence of corrosion, the dealer will hold the vehicle and the customer will be provided with a free loaner.
FCA may send out a second notice to schedule additional dealer service, surrounding the recall as the company is continuing ongoing tests.
In the meantime, FCA recommends, out of an abundance of caution that customers avoid parking their Pacifica Hybrid minivans inside buildings or structures. FCA also advises not to park near other vehicles, or place wet items or liquids that may spill in the second-row seating area.
Customers will be able to enter their vehicle’s VIN at recalls.mopar.com to determine if their vehicle is covered under the recall. For those in Canada, they can also check their vehicle’s VIN at rappels.mopar.ca or recalls.mopar.ca. Both websites should be updated to cover information about this recall on June 16th.
If you are a U.S. customer with any additional questions or concerns, you may call 1-800-853-1403. Canadian customers are asked to call either 1-800-387-9983 (FR) or 1-800-465-2001 (EN).