RECALL: 2024 Chrysler Minivan Windshields at Risk of Detachment

Stellantis (FCA US, LLC) is recalling approximately 223 units of its 2024 Chrysler Pacifica and Voyager minivans. According to the latest recall, the windshield may not have been properly bonded to the vehicle, allowing it to detach during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 212, “Windshield Mounting.”

The suspect period began on December 21, 2023, when the first vehicle was produced using incorrect masking tape in the windshield area and ended on January 4, 2024, when the tape was removed from the paint repair process. The suspect period was determined using vehicle production records.

Recall Chronology – 

• On January 13, 2024, the FCA US LLC (“FCA US”) Technical Safety and Regulatory Compliance (“TSRC”) organization was notified of a potential issue related to some Chrysler Pacifica/Voyager vehicles built with windshields that may have low adhesion characteristics to the vehicle body.

• From January 13, 2024, through February 28, 2024, FCA US TSRC analyzed the vehicle build history and determined that the affected vehicles may have been built with windshields that were low-adhesive to the vehicle body.

• On February 28, 2024, the FCA US TSRC organization recognized a vehicle build issue on certain vehicles that could lead to the front windshield not adhering to the vehicle body, potentially resulting in noncompliance with FMVSS No. 212.

• On March 21, 2024, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles.

Dealers will replace the windshield free of charge. Owner notification letters are expected to be mailed on May 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA’s number for this recall is 25B.

Owners may also contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.