RECALL: Chrysler Recalls 32 Units Of Its 2023 Pacifica Hybrid Minivan

Incorrectly Installed 12-Volt Battery Isolator Post...

Robert S. Miller November 17, 2023

2023 Chrysler Pacifica Touring L AWD Road Tripper. (Leith Chrysler Jeep).

Stellantis (FCA US, LLC) is 32 units of its 2023 Chrysler Pacifica Hybrid (RU) plug-in electric (PHEV) minivans for an electrical short may occur due to an incorrectly installed 12-volt battery isolator post, resulting in a fire while parked or driving.

2023 Chrysler Pacifica Pinnacle Hybrid. (Chrysler).

FCA US will conduct a voluntary safety recall on all affected vehicles to modify the isolator to fit the anti-rotation stud correctly. Owners are being advised not to park these vehicles inside of buildings or structures or near other vehicles until the vehicle has the final repair completed.

The suspect period began on July 7th, 2023, when the 12-volt battery isolator post was installed in the incorrect location. It ended on July 8th, 2023, when it started to be installed in the correct area. Vehicle production records were used to determine the suspect period.

Recall Chronology –

On August 8th, 2023, the FCA US Technical Safety and Regulatory Compliance (“TSRC”) organization opened an investigation into 2023 MY Chrysler Pacifica PHEVs built with an isolator post that was off-location.

From August 2023 through October 2023, FCA US TSRC reviewed production data and met with engineering to understand the design and history.

As of October 27th, 2023, FCA US is aware of zero customer assistance records, zero warranty claims, and zero field reports potentially related to this issue for all markets.

As of October 27th, 2023, FCA US is unaware of any accidents or injuries potentially related to this issue for all markets.

On November 2nd, 2023, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles.

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will correct the isolator to fit the anti-rotation stud free of charge. Owner notification letters are expected to be mailed on December 29th, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is B0A.

Owners may also contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.