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The National Highway Traffic Safety Administration (NHTSA) has launched an inquiry into concerns over 2021 to 2024 Jeep® Wrangler Unlimited 4xe plug-in hybrid electric vehicles (PHEVs) experiencing a loss of motive power. This investigation, spearheaded by the NHTSA’s Office of Defects Investigation (ODI), follows reports of 68 Vehicle Owner Questionnaire (VOQ) submissions regarding incidents of power loss in 2021 to 2024 Wrangler 4xe models.
The issue appears to extend beyond vehicles previously addressed under Stellantis’ recall 22V-865, which aimed to resolve engine shutdown problems in specific 2021 to 2023 Wrangler 4xe units. Despite this recall, complaints have surfaced indicating instances of power loss both after the recall remedy was applied and in vehicles not covered by the initial recall scope.
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In response to these reports, the ODI has initiated a Recall Query (RQ) to evaluate the severity and extent of the alleged defect in Wrangler 4xe vehicles excluded from recall 22V-865. The investigation also aims to assess the effectiveness of the recall in addressing the underlying issues causing power loss.
According to data from last year, Jeep sold approximately 67,000 units of the Wrangler 4xe in the United States alone, constituting 43% of the model’s total sales.
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Stellantis, Jeep’s parent company, has not yet commented publicly on the inquiry. Owners of affected vehicles are advised to stay informed through official communications from Jeep and the NHTSA regarding any developments or actions required. As the investigation progresses, further updates will be provided to clarify the nature of the issue and any potential measures that may be taken to address it.
For now, Wrangler 4xe owners experiencing power loss issues are encouraged to report their concerns to Jeep customer service at 1-800-853-1403 or the NHTSA’s Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov to contribute to the ongoing investigation and ensure a comprehensive resolution.