Stellantis (FCA US, LLC) is recalling approximately 21 units of its 2024 to 2025 Chrysler Pacifica (RU) minivansthat were built with an incorrect radio, which may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 111, “Rear Visibility.”
Some 2024 to 2025 model year Chrysler Pacifica vehicles may have been built with an incorrectly specified radio, which may result in the rearview camera image not being displayed.
The suspect production period began on August 26, 2024, when the first affected 2024 model year vehicle was produced, and ended on September 9, 2024, when the last affected 2025 model year vehicle was produced. The suspect population was determined using vehicle production records.
Similar vehicles not included in this recall were either built before or after the suspect period or were built with a correctly specified radio.
A rearview image that does not display reduces the driver’s view of what is behind the vehicle. A blank screen will appear in place of the rearview image. If the driver does not heed the blank screen and fails to otherwise ensure it is safe to reverse, a vehicle crash could occur.
There is no prior warning before the failure occurs. However, the driver will notice that the rearview image is not displayed when the vehicle is placed into reverse.
Recall Chronology –
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June 5, 2025: FCA US LLC’s Technical Safety and Regulatory Compliance (TSRC) organization opened an investigation into a potential issue involving the rearview camera image not displaying on certain 2024–2025 Chrysler Pacifica vehicles.
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June 2025: FCA US TSRC and Engineering teams reviewed warranty data, field reports, production records, and customer assistance data to assess the potential impact on customers.
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June 18, 2025: FCA US TSRC identified a noncompliance related to the rearview camera image not displaying, potentially violating FMVSS No. 111.
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July 10, 2025: FCA US determined, through its Vehicle Regulations Committee, that a noncompliance with FMVSS No. 111 existed in the affected vehicles.
Remedy –
Dealers replaced the radio, free of charge. All affected vehicles have already been repaired.
Owner Notification –
Owner notification letters are expected to be mailed on August 7, 2025. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler’s recall number for this issue is 57C.
Owners may also contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or visit www.nhtsa.gov.
