Stellantis (FCA US, LLC) is recalling 140 units of its 2023 Chrysler Pacifica and Voyager (RU) due to a manufacturing error that may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 111, “Rear Visibility.”
A rearview image that does not display reduces the driver’s view of what is behind the vehicle, increasing the risk of a crash.
Some 2023 model year Chrysler Pacifica vehicles may have been built with a rearview camera containing a solder void between the circuit board and an image signal processing chip, which may prevent the rearview image from displaying.
The suspect period began on May 1, 2023, when the first suspect vehicle was produced, and ended on May 24, 2023, when the last suspect vehicle was produced. Supplier and vehicle production records were used to determine the suspect population.
Similar vehicles not included in this recall were built before or after the suspect period or were built with a different type of camera.
Recall Chronology –
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On October 24, 2024, the FCA US LLC (“FCA US”) Technical Safety and Regulatory Compliance (“TSRC”) organization opened an investigation into a potential issue related to rearview cameras not displaying on some 2023 model year Chrysler Pacifica and Voyager vehicles.
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From October 2024 through February 2025, FCA US TSRC reviewed warranty data, field records, and customer assistance records to understand the potential customer consequences.
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From February 2025 through May 2025, FCA US TSRC met with FCA US Engineering to review manufacturing processes, parts control procedures, production records, and shipping records to understand the scope of the issue.
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On May 7, 2025, the FCA US TSRC organization determined that an issue existed on certain vehicles related to the rearview camera not displaying the rearview image, potentially resulting in a noncompliance with FMVSS No. 111.
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On June 6, 2025, FCA US decided, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles.
Dealers will inspect and replace the rearview camera, as necessary, free of charge. Owner notification letters are expected to be mailed on July 10, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler’s number for this recall is 34C.
Owners may also contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171), or visit www.nhtsa.gov.
